Shipping Policy
UNITED STATES
- All orders are shipped using FedEx, DHL, USPS, OnTrac, and Pitney Bowes.
- Lower 48 and Domestic US Armed Forces – Free ground shipment available for orders over USD$100.00.
- HI & AK – Free shipping does not apply.
- Multiple shipping tiers available for purchase at checkout including Expedited service.
- Shipments to Puerto Rico, Guam, and other US Territories is currently unavailable.
- All US orders ship from Gilroy, California USA or Twinsburg, Ohio USA.
CANADA
- All orders are shipped using UPS.
- Free ground shipment available for orders over USD$100.00.
- Expedited shipping available for purchase at checkout.
- GST/HST is included in the price displayed at checkout.
- All Canadian orders ship from Stratford, Ontario Canada
AUSTRALIA
- All orders are shipped using Australian Post.
- Free ground shipment available for orders over USD$100.00.
- Expedited shipping available for purchase at checkout.
- GST is included in the price displayed at checkout.
- All Australian orders ship from Kogarah, New South Wales Australia
NEW ZEALAND
- All orders are shipped using FedEx Air.
- Free shipping does not apply.
- Expedited shipping is unavailable.
- GST is included in the price displayed at checkout.
- All New Zealand orders ship from Kogarah, New South Wales Australia
UNITED KINGDOM
- All orders are shipped using DPD.
- Free ground shipment available for orders over USD$100.00.
- Expedited shipping is unavailable.
- Northern Ireland – Free shipping does not apply. Shipping charges are based on weight and are calculated at checkout.
- VAT is included in the price displayed at checkout.
- All United Kingdom orders ship from Solihull, West Midlands UK
EUROPE
- All orders are shipped using DPD & UPS
- Free ground shipment available for orders over USD$100.00.
- Expedited shipping is unavailable.
- We are able to ship to most EU countries – please contact our Customer Service Team at info@omniluxled.com with specific EU shipping questions.
- VAT is included in the price displayed at checkout.
- All EU orders ship from Heinenoord, Netherlands EU.
OTHERS
*All regions: Please allow up to 2-3 business days for processing of your order and 5-10 business days for ground delivery once your order has been shipped.
**Free shipping applies to ground shipping rates only. Excludes HI, AK, Northern Ireland, Offshore UK & New Zealand.
***Ordering is not available for shipment outside of the US, Canada, Australia, New Zealand, the EU, and the UK, including US Territories.
RETURNS & WARRANTY
We are committed to customer service and the quality of our products. Our Warranty and Returns Policy can be found at Returns & Warranty.