Shipping Policy

UNITED STATES

  • All orders are shipped using FedEx, DHL, USPS, OnTrac, and Pitney Bowes.
  • Lower 48 and Domestic US Armed Forces – Free ground shipment available for orders over USD$100.00.
  • HI & AK – Free shipping does not apply.
  • Multiple shipping tiers available for purchase at checkout including Expedited service.
  • Shipments to Puerto Rico, Guam, and other US Territories is currently unavailable.
  • All US orders ship from Gilroy, California USA or Twinsburg, Ohio USA.

CANADA

  • All orders are shipped using UPS.
  • Free ground shipment available for orders over USD$100.00.
  • Expedited shipping available for purchase at checkout.
  • GST/HST is included in the price displayed at checkout.
  • All Canadian orders ship from Stratford, Ontario Canada

AUSTRALIA

  • All orders are shipped using Australian Post.
  • Free ground shipment available for orders over USD$100.00.
  • Expedited shipping available for purchase at checkout.
  • GST is included in the price displayed at checkout.
  • All Australian orders ship from Kogarah, New South Wales Australia

NEW ZEALAND

  • All orders are shipped using FedEx Air.
  • Free shipping does not apply.
  • Expedited shipping is unavailable.
  • GST is included in the price displayed at checkout.
  • All New Zealand orders ship from Kogarah, New South Wales Australia

UNITED KINGDOM

  • All orders are shipped using DPD.
  • Free ground shipment available for orders over USD$100.00.
  • Expedited shipping is unavailable.
  • Northern Ireland – Free shipping does not apply. Shipping charges are based on weight and are calculated at checkout.
  • VAT is included in the price displayed at checkout.
  • All United Kingdom orders ship from Solihull, West Midlands UK

EUROPE

  • All orders are shipped using DPD & UPS
  • Free ground shipment available for orders over USD$100.00.
  • Expedited shipping is unavailable.
  • We are able to ship to most EU countries – please contact our Customer Service Team at info@omniluxled.com with specific EU shipping questions.
  • VAT is included in the price displayed at checkout.
  • All EU orders ship from Heinenoord, Netherlands EU.

OTHERS

*All regions: Please allow up to 2-3 business days for processing of your order and 5-10 business days for ground delivery once your order has been shipped.

**Free shipping applies to ground shipping rates only. Excludes HI, AK, Northern Ireland, Offshore UK & New Zealand.

***Ordering is not available for shipment outside of the US, Canada, Australia, New Zealand, the EU, and the UK, including US Territories.

RETURNS & WARRANTY

We are committed to customer service and the quality of our products. Our Warranty and Returns Policy can be found at Returns & Warranty.

Contact us

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